Caroline mobile is for AS care admins to manage complaints from customers in Malaysia.
The application offers several features as follows.
1. Provide a dashboard for incoming tickets.
2. Manage complaints from customers.
3. Knowledge base management for common problems.
4. Customers profile retrieved from CRM.
Customer Service Contact:
Phone : + 603 2332 0680
Fax : + 603 2161 2276
Website : www.telin.com.my